The short answer
Crown Casino Melbourne is at 8 Whiteman Street, Southbank, on the Yarra River. The casino floor is open 24 hours a day, 7 days a week, except for short closures on Christmas Day, Good Friday and Anzac Day. Smart casual dress is required. You now need a Crown card with time and loss limits to play the machines.
Crown Casino Melbourne at a glance
- Where: 8 Whiteman Street, Southbank, VIC 3006
- Open: 24 hours, 7 days. Closed 4 am to 12 pm on Christmas Day, Good Friday and Anzac Day
- Cost: free to enter; restaurants, shows and parking charge
- Getting there: a short walk across the river from Flinders Street Station
- Dress: smart casual, with footwear, at all times in the casino
- Gambling help: Gambler’s Help 1800 858 858; Crown PlaySafe Centre 1800 801 098, staffed 24/7
Checked on 14 Nov 2026 at crownmelbourne.com.au. Rules and hours change, so check before you visit.
Gamble responsibly. If gambling is causing problems for you or someone close to you, Gambler’s Help is free and confidential on 1800 858 858. At Crown, the PlaySafe Centre on Level B1 is open 24 hours a day on 1800 801 098, with no appointment needed.
Key takeaways: 6 essential facts
- Hours: Crown Casino Melbourne’s gaming floor runs 24 hours, 7 days a week.
- Closures: 4 am to 12 pm on Christmas Day, Good Friday and Anzac Day.
- Carded play: a Crown card with time and loss limits is needed for gaming machines and electronic table games.
- ID: you need Australian government photo ID or a passport to get a card.
- Limits: Crown enforces 12-hour daily and 36-hour weekly play period limits.
- Help: the Crown PlaySafe Centre is staffed 24/7, and Gambler’s Help is on 1800 858 858.
Crown Casino Melbourne opening hours
The Crown Melbourne casino page says the casino is open 24 hours a day, seven days a week. There are three exceptions each year:
| Day | Casino closed |
|---|---|
| Christmas Day | 4 am to 12 pm |
| Good Friday | 4 am to 12 pm |
| Anzac Day | 4 am to 12 pm |
The Crown Rewards desk on the main casino floor at Crown Casino Melbourne is also open around the clock. Restaurants, bars and shops in the complex keep their own hours.
Carded play and ID at Crown Casino Melbourne
Crown Casino Melbourne now requires a card to play. According to its carded play page:
- Gaming machines: you need a Valid Card with time and loss limits set before you play.
- Electronic table games: a Valid Card has been needed since 30 September 2025.
- What a Valid Card is: a card with your photo printed on it, approved ID on your account, and a monthly Player Activity Statement.
- How to get one: visit a Crown Service desk with photo ID issued by an Australian government body, or a passport. Your photo is taken there.
- Limits: you set your time and loss limits in YourPlay. You can do this before you arrive, or staff can help.
Joining Crown Rewards is optional; the card requirement is not. Crown also enforces 12-hour daily and 36-hour weekly play period limits. Under its responsible practices, Crown may ask for ID and details about your funds, because it reports certain transactions to AUSTRAC.
Dress code
The dress standards for Crown Casino Melbourne require smart casual clothing at all times in the casino, and footwear must be worn. Manual work clothing and boots, including steel-capped boots, are not accepted. Staff can refuse entry if dress standards are not met, and may ask you to remove a hat or helmet for security reasons. Nightclubs have their own dress rules.
Beyond the casino
Crown Casino Melbourne sits inside a large entertainment complex, and most of it has nothing to do with gaming. It includes three hotels (Crown Towers, Crown Metropol and Crown Promenade), Crown Spa, dozens of restaurants and bars from fine dining to quick bites, a shopping arcade with luxury and casual brands, live shows and concerts at Crown LIVE, and family activities in the Metropol precinct. Check each venue’s own page for hours and bookings.
The Southbank Promenade runs along the river in front of the complex. Melbourne Skydeck and SEA LIFE Melbourne are both a short walk away.
Getting to Crown Casino Melbourne and parking
- Walk: from Flinders Street Station, cross the river and follow the Southbank Promenade west.
- Tram: several routes stop near Crown on the Southbank side. Southbank is outside the Free Tram Zone, so tap on, and check the PTV app for the nearest stop.
- Car: Crown has two major car parks with over 5,000 spaces, plus valet parking at the Atrium entrance on Whiteman Street. The car parks are cashless. Crown Rewards members can earn free parking (conditions apply), and a surcharge may apply before big events.
- Help: Crown’s main number is +61 3 9292 8888.
Gamble responsibly
Whether you visit Crown Casino Melbourne or play anywhere else, gambling should stay fun. Set a limit before you start, take breaks, and never chase losses. These services can help:
- Gambler’s Help: gamblershelp.com.au or 1800 858 858. It offers free, confidential support for Victorians affected by gambling, including financial counselling and help for family and friends.
- Crown PlaySafe Centre: on Level B1, directly below the main food court. Staffed 24 hours a day, 7 days a week, on 1800 801 098. The team can help with YourPlay limits, activity statements, self-exclusion and referrals.
- YourPlay: set time and loss limits before you play.
Questions people ask
What are the Crown Casino Melbourne opening hours?
Crown Casino Melbourne is open 24 hours a day, 7 days a week. It closes from 4 am to 12 pm on Christmas Day, Good Friday and Anzac Day.
Do you need ID to go to Crown Casino?
To play gaming machines and electronic table games you need a Crown card, which requires Australian government photo ID or a passport.
What is the dress code at Crown Casino?
Smart casual at all times, with footwear. Work clothing and boots, including steel caps, are not allowed.
Where is Crown Casino in Melbourne?
At 8 Whiteman Street, Southbank, beside the Yarra River and the Southbank Promenade.
Is there parking at Crown Melbourne?
Yes. Crown Casino Melbourne has two car parks with over 5,000 spaces, plus valet parking. The car parks are cashless.
Where can I get help with gambling?
Call Gambler’s Help on 1800 858 858 for free, confidential support, or visit the Crown PlaySafe Centre on Level B1, open 24/7.
Crown Casino Melbourne: the bottom line
Crown Casino Melbourne never closes except for three mornings a year. Dress smart casual, bring photo ID if you plan to play, and set your limits in YourPlay first. If gambling stops being fun, call Gambler’s Help on 1800 858 858. Rules change, so check before you visit.
Sources
All checked on 14 November 2026.
- Crown Melbourne, Casino: hours, closures, play period limits, dress, address
- Crown Melbourne, Carded Play and Responsible Practices
- Crown Melbourne, Dress Standards, Parking and Crown PlaySafe Centre
- Gambler’s Help (Victoria): 1800 858 858, free and confidential support